Guide to the Implementation of Quality Management Systems for National Meteorological and Hydrological Services and Other Relevant Service Providers

The objective of this publication is to provide guidance to WMO Members on how to develop and implement a quality management system (QMS). The Guide details the steps required to obtain certification of compliance with the ISO standard ISO 9001:2015, Quality Management System – Requirements (ISO, 2015c)It also provides the steps for transition from ISO standard ISO 9001:2008 (ISO, 2008) to standard ISO 9001:2015 (ISO, 2015c). It is especially focused on WMO Member National Meteorological and Hydrological Services (NMHSs). However, it could be successfully utilized by other service providers, such as non-NMHS aeronautical meteorological service providers, to help them meet the ICAO Annex 3 quality assurance requirements. It is also applicable to the management of relevant WMO programmes by WMO constituent bodies.